MMAD HYDROPONICS - Returns & Warrenty Policy

MMAD HYDROPONICS RETURNS & WARRANTY


R & W Policies

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Warranty Policy

 

Privacy PolicyAll items purchased through MMAD HYDROPONICS are backed by the manufacturer’s warranty.

Please note: Length of warranty varies between manufacturer's and products.
All warranty items must be death with through manufacturer if used. If item is in new unused-condition and returned directly at MMAD HYDROPONICS store location within 14 days an in-store credit will be issued to the returning party "original purchaser". No "unused-new-condition" warranty items will be accepted in-store after the 14 day period has gone by.

All Warranty items must contain all original parts supplied with the item at the time of purchase (EX: Mounting brackets, Cords, Adaptors, Books, instructions, etc..).

Not having all original parts may void the warranty.

All shipping of the warranty item, or returning item to us is at the expense of the customer (No COD shipments will be excepted). On all warranty items "in new-condition", if returned in-store within the 14 day period, no store credit will be issued until the item has been determined to be defective or warrantable by the manufacturer of the item. At which time we will issue an in-store credit for the full "paid" price of the defective item. The purchaser shall pay / cover all return shipping costs back to the manufacturer if this should be the case. shipping is at the sole responsibility of the customer.

MANUFACTURER WARRANTIES:
Most Warranties are generally handled directly with the manufacturer. Call for instructions if you are having difficulties.


Return Policy


MMAD HYDROPONICS offers a 14 day return policy. All returns must be in original condition and unopened and unused. No returns will be accepted if any product is not in its original / new condition.

All returns must have an original packaging, parts and pieces. No returns will be excepted if any of the above are missing.

All return items must first be authorized by a MMAD Hydroponics staff member.
Do not return items without first consulting with us.

*
All shipping costs, returning costs are the sole responsibility of the customer. No uninsured manufacturer return packages will be accepted.
All returns will be credited back to the customer in the form of an in-store credit. No Exceptions!
We will accept no returns of special ordered items "special orders shall be kept by the purchaser", No Exceptions!

No returns on Special Orders, liquid fertilizers (including additives and supplements), pesticides and gel products, dry powder or granular fertilizers, planting mixes or soils. THESE ARE ALL FINAL SALE, NO EXCEPTIONS.

Do your homework and or ask before you buy.

 

We are dedicated to making shopping with us as stress free and as enjoyable as possible, if you are making a special order ENSURE you know what you are ordering as special orders are final sale. We hope you enjoy your smart purchases and become self sufficient through our company.

Any questions or comments please feel free to contact us at:

Phone: 902-778-1922

Or stop in for a visit at:

Civic Address:4400 2nd Division Rd., Concession Digby Co., NS, Canada.